- User Terms & Conditions
- Return / Exchange / Refund Policy
- Damage Policy
- Feedback and Complaints
- Privacy Statement
- Correct / Update
- Services and Conditions of Use
- Rules For Online Conduct
- Limitation Of Liability And Warranty
User Terms and Conditions
These Terms and Conditions form part of the agreement between Sackito and their Customers. If you do not agree to these Terms and Conditions you must not use the website.
Sackito can be accessed on a website at the address www.sackito.com at the same time, in the form of an online shop. By using the Sackito website you accept these Terms and Conditions.
Sackito has been designed mainly as a shop to allow its customers to purchase recycled bags and accessories.
The trading name “Sackito”, the internet address “sackito.com” and the Sackito logo are the intellectual property of Maria Isabel Skelly and may not be used, copied or reproduced in any form without the specific permission of the owner.
Sackito does not guarantee that the website will be fault free and do not accept liability for any errors or omissions.
By registering on the website and clicking login you recognise having read and accepted all these general Terms and Conditions.
Sackito reserve the right to modify these Terms and Conditions at any time. The modified Terms and Conditions will be binding on all users from the time of publication on the website. By continuing to use the service after we post any such changes, you accept these Terms and Conditions, as modified.
We reserve the right to deny access to this website, or any service provided via this website to anyone who violates this agreement or who, in our judgment, interferes with the ability of others to enjoy this website, or infringes the rights of others.
We utilise industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details.
Information passed between your computer and our website cannot be read in the event someone else intercepts it. This technology includes the following features:
Authentication – this assures your browser that your data is being sent to the correct computer server, and that the server is secure.
Encryption – this encodes the data, so that it cannot be read by anyone other than the secure server.
Data Integrity – this checks the data being transferred to ensure it has not been altered.
We will send you an email no later than 24 hours after receipt of your order as confirmation. If the goods are not immediately available we will inform you of the expected delivery times in the order confirmation email. All queries and emails will be answered within 48 hours.
We reserve the right to reject orders should they not pass our stringent security checks.
Return / Exchange / Refund Policy
Exchanges are handled as a return and reorder. We endeavour to supply only the highest quality product and believe you will be delighted with your purchase. However, for your own peace of mind all purchases are covered by our 14 day exchange or refund policy. If you are not completely satisfied with the goods, please inform us within seven days of your receipt of the goods, and you may return them in the original packaging. On our receipt of the goods in suitable condition we will either exchange the items or refund the value of the goods to your card.
If you are not completely satisfied with your goods, please inform us within seven working days, you may return them to us and we will either exchange items or refund the value of the goods. We recommend that you send returns by recorded post or at least obtain a certificate of posting. Goods should be returned in their original packaging at your expense to the following address;
15 Chalkpit Lane
Oxted RH8 0NF
We cannot be held responsible for goods lost or stolen in transit. When we receive your return, we will issue a credit to your card used for the original transaction, for the cost of the item including taxes. Delivery fees are non-refundable. If you have any questions on the return or exchange policy please contact firstname.lastname@example.org
If you have any questions about our return, exchange, or refund policies, please contact Sackito.com at email@example.com or on 07967185070.
What if my purchased item arrives damaged?
Email firstname.lastname@example.org or call 07967185070 for assistance with your damage claim. Please reference your order number in your communication. If goods being returned are faulty or we have sent incorrect goods we will credit your return postage costs (you may send the goods back to us using recorded delivery or guaranteed services but we can only refund the approximate first class postage cost. Your statutory rights are not affected.
If you have any questions about our damage policy please contact Sackito.com at email@example.com or on 07967185070.
Goods are charged at price shown on the product pages on the date the customer places the order. Prices are correct at time of publication. Our website is regularly updated. We put every effort into updating website information, product descriptions, prices, photos and other details. Though we try to ensure all information and images are correct occasionally there may be mistakes. We cannot be held responsible for website errors if they are genuine mistakes. If you buy any products from us based on wrong information we will replace or refund the product so long as it is unused. While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to decline orders if they are based on inaccurate information by either party.
Feedback and Complaints
If we should receive a complaint about any part of our service, by phone, email or letter, then it will be responded promptly and handled objectively, fairly and confidentially.
Attn: Maria Skelly
15 Chalkpit Lane
Oxted, RH8 ONF
If you are not delighted with your order and our service, please let us know as we are one hundred per cent committed to ensuring excellent customer service.
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website.
We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you and to gather broad demographic information.
Our website registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. The customer’s contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to unsubscribe.
This website may contain links to other websites. We are not responsible for the privacy practices or the content of such websites.
Our website has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on our website.
The website gives users the following options for removing their information from our database to not receive future communications or to no longer receive mail list messages.
Send us an email by visiting the Contact Us page on our website.
Correct / Update
This website gives users the following options for changing and modifying information previously provided.
Send us an email by visiting the Contact Us page on our website.
Services and Conditions of Use
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete, and inform us immediately of any changes to the information that you provided when registering. Sackito.com reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
Rules For Online Conduct
By using the service, you agree that you will not attempt to undermine the integrity of this website.
Limitation Of Liability And Warranty
The customer agrees that use of the service is entirely at the customer’s own risk. Services are provided ‘as is,’ without warranty of any kind, either express or implied, including without limitation any warranty for information, services, uninterrupted access, or products provided through or in connection with the service, including without limitation the software licensed to the customer and the results obtained through the service. Specifically, we disclaim any and all warranties, including without limitation: 1) any warranties concerning the availability, accuracy or content of information, products or services; and 2) any warranties of title or warranties of merchantability or fitness for a particular purpose.
This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behaviour, negligence, or under any other cause of action. The customer specifically acknowledges the service is not liable for the defamatory, offensive or illegal conduct of other customers or third-parties and that the risk of injury from the foregoing rests entirely with the customer.
Neither the service nor any of its agents, affiliates or content providers shall be liable for any direct, indirect, incidental, special or consequential damages arising out of use of the service or inability to gain access to or use the service or out of any breach of any warranty. The customer hereby acknowledges that the provisions of this section shall apply to all content on the service.